Privacy Policy

bythebaytreasures.com is an affiliate decision-support website. We are not the merchant for items reached through partner links, and we do not process orders, payments, shipping, returns or warranty claims. This policy explains, in general terms, how we handle personal information when you contact us or use our site to compare options and continue to a partner.

Our role and this policy

Purchases and related merchant transactions take place with the applicable third-party merchant or supplier. Our role is limited to decision support and intermediary assistance. Delivery, returns, warranty decisions, order fulfilment and related outcomes are handled by the relevant merchant or supplier and depend on that third party's terms and circumstances.

Information we may receive

Depending on how you contact us, we may receive details such as your name, email address, a description of your request, the merchant or supplier involved, and any information you choose to include. We ask that you send only what is reasonably needed to identify the merchant and explain the support request. Do not send full card numbers, security codes, banking credentials or other sensitive payment data to contact@bythebaytreasures.com.

How we use and share information

We use the information you send to understand your request, respond to you, and, where relevant, forward the request to the merchant or supplier. We may share the details needed for that merchant or supplier to review the matter. We do not use your information to operate a checkout, process payments, manage delivery, approve returns, issue refunds, replace items, or determine warranty outcomes.

Support requests and third parties

Support requests can include delivery-status questions, return-eligibility questions or warranty questions. We can forward these requests, but the merchant or supplier determines the response and outcome. Timelines, eligibility, availability, refunds, replacements, delivery results and warranty outcomes can vary and typically depend on that third party's terms and circumstances. Where responsibility is discussed, we refer to the merchant named at the partner destination or the supplier identified in that merchant's terms, where known.

Your choices and contact

You can contact contact@bythebaytreasures.com if you have a question about the information you have sent to us or if you need help with a support request. We can receive the request and forward it to the relevant merchant or supplier where appropriate. The merchant or supplier may handle your information under its own privacy terms once you continue to its site.

Role reminder: bythebaytreasures.com offers affiliate decision support and is not the merchant for items reached through partner links. Any purchase and related merchant transaction occurs with the applicable third-party merchant or supplier. For help between you and that third party, email contact@bythebaytreasures.com; we can take your request and pass it on where appropriate. Outcomes and timelines that depend on the merchant or supplier can vary based on their terms and circumstances.