Contact

This page explains how to reach bythebaytreasures.com for intermediary support. We provide affiliate decision support and are not the merchant or supplier for products reached through partner links. If your question relates to a purchase, the applicable merchant or supplier handles that transaction. We can receive your request and forward it where appropriate.

How to contact us

Email contact@bythebaytreasures.com. Include enough detail for us to identify the merchant and understand the issue.

• Use a clear subject line, such as delivery question or return eligibility question.
• Provide the merchant name shown at the partner destination, the product name or reference, and a short summary of your question.
• Do not send full card numbers, security codes, banking details or other sensitive payment data.

What support can help with

You can ask about delivery progress, whether a return may be eligible, or warranty matters. We can receive these requests and forward them to the relevant merchant or supplier when relevant. The merchant or supplier decides the response and outcome.

What we do not manage

We do not process orders or payments. We do not handle shipping, returns or warranties. We do not operate order tracking, order fulfilment, logistics or a returns centre. We cannot approve refunds, replacements or warranty claims. Tracking availability, delivery, refunds, replacements and warranty outcomes are handled by the merchant or supplier and depend on their terms and circumstances. If we need to refer a matter, we may ask for the merchant named at the partner destination or the supplier identified in that merchant's terms so the responsible party is clear.

Role reminder

Role reminder: bythebaytreasures.com provides affiliate decision support only. It is not the merchant for products reached through partner links. Purchases and related merchant transactions take place with the relevant third-party merchant or supplier. For intermediary assistance, email contact@bythebaytreasures.com. We can take your request and pass it to the relevant merchant or supplier where appropriate. Merchant-dependent outcomes and timelines can vary under that party's terms and circumstances.